Shipping and Return Policy

A’ho Namaste, LLC

Last updated: September 17, 2026

This policy applies to purchases made directly through www.ahonamaste.com. Please review it alongside our Online Purchase Terms and the description of the product you are purchasing.

Digital Downloads

Products labeled as digital downloads are delivered electronically. No physical product, frame, or printed copy will be shipped unless the listing expressly states otherwise.

After payment is confirmed, download access is provided through the checkout process or an email sent to the address supplied with your order.

Please check your email address before completing checkout. If your delivery email does not arrive, check your spam or junk folder.

Download Assistance

If you cannot locate, open, or download your files, email hello@ahonamaste.com with:

• Your order number.
• The email address used for the purchase.
• A brief description of the problem.

Do not include payment-card details or passwords.

We will help you access your purchase and, where appropriate, provide replacement files.

Digital Returns and Refunds

Digital products cannot be physically returned. Once download access has been provided, purchases are generally final, and we do not ordinarily offer refunds or exchanges for a change of mind.

If you receive incorrect or defective files, cannot access your purchase, believe you were charged twice for the same order, or receive a product materially different from its description, please contact us promptly.

Depending on the circumstances and applicable law, we may provide assistance, replacement files, or a refund. This policy does not limit any rights or remedies that cannot lawfully be excluded.

Digital Order Cancellations

If you need to cancel before download access has been provided, contact us as soon as possible. Because delivery may occur automatically after payment, we cannot guarantee that a cancellation request will arrive before delivery.

Printing and Color Differences

Please review the file formats and print sizes in the listing before purchasing.

Colors and print results may vary depending on your screen, printer, paper, and printing settings. Frames, furniture, and other styling items shown in product images are not included unless expressly stated.

If you believe a printing problem is caused by a defective file, contact us so we can investigate.

Physical Products

This section applies only when a listing expressly offers a physical item for purchase directly from this website.

Available delivery destinations, shipping charges, and estimated processing or delivery times will be provided in the listing or during checkout. Processing time is the time needed to prepare an order; delivery time is the time it spends in transit.

If we cannot ship within the stated timeframe, we will notify you and provide the options required by applicable law, including agreeing to a revised shipping date or canceling for a refund.

Shipping Addresses and Delivery Problems

Please provide a complete and accurate delivery address. Contact us promptly if you notice an error. Address changes may not be possible once an order has shipped.

If an order is missing, damaged, or contains the wrong item, email hello@ahonamaste.com with your order number and relevant details. For damaged or incorrect items, photographs of the item and packaging can help us investigate.

We will work with you and, where appropriate, the carrier or fulfillment provider to resolve the problem. Resolution may include a replacement or refund, depending on the circumstances and applicable law.

Physical Returns and Exchanges

Unless a product listing expressly offers a different return arrangement, we do not accept physical returns or exchanges solely for a change of mind.

This does not apply where an item is defective, damaged, incorrect, materially different from its description, or where applicable law provides a right to return or another remedy.

Please contact us before sending an item back so we can provide the correct instructions and return address. Where a return is required because of our error or a defective product, we will arrange or cover reasonable return shipping.

Custom Services

Website design and other custom services follow the cancellation and refund terms in the applicable package description or separate written service agreement.

The digital-download return policy does not determine cancellation or refund rights for these services.

Purchases Through Other Platforms

Orders completed through Etsy, Amazon, Picfair, or another external platform follow that platform’s applicable procedures and the relevant seller’s shipping and return policies.

For those purchases, begin with the order-help or return process on the platform where you paid.

Refund Processing

When a refund is due, we will process it through the original payment method where possible and within any timeframe required by applicable law.

The time it takes for the credit to appear may depend on your payment provider or financial institution.

Contact Us

For download assistance, delivery questions, or order problems:

A’ho Namaste, LLC
Midway, Georgia, United States
Email: hello@ahonamaste.com
Phone: 731-444-3200